From time to time, various groups clamor for import restrictions or tariffs on foreign-produced

goods, particularly automobiles. How might these be helpful? Harmful?

. List the key ways that organizations compete.

. Explain the importance of identifying and differentiating order qualifiers and order winners.

. Select two stores you shop at, and state how they compete.

. What is the Balanced Scorecard and how is it useful?

. Contrast the terms strategies and tactics.

Contrast organization strategy and operations strategy.