Critical Thinking Case in the Organizational Behavior text Motivating Employees at JC Penney, Walmart, and Amazon in the Age of Online Shopping (Open Stax).
Motivating employees in large global corporations can be tough. Multiple layers of management and having employees in many different locations can cause misinformation, plus the growth of online shopping has blurred employees’ roles and job design. In this case study you will read about large retailers JC Penney, Walmart, and Amazon, and the challenges they face in terms of their employees’ motivation.
Read the Chapter 7 Critical Thinking Case in the Organizational Behavior text Motivating Employees at JC Penney, Walmart, and Amazon in the Age of Online Shopping (Open Stax). (Links to an external site.) While you may consider the three Critical Thinking Questions in the case, you do not need to answer them directly; rather you will cover the topics listed in the below guidelines.
Research the current environments, cultures, and reputations of JC Penney, Walmart and Amazon as places to work.
Once you have read the case study and completed your research, use the following guidelines to write your paper:
This assignment is to be at least 3 pages long (and not more than 5), not including title and reference pages and should follow the formatting requirements in the ERAU College of Business Writing Style Guide.
Introduce the topic and summarize the paper.
The main body of the paper should address the following areas:
Provide an overview of motivation tools or techniques each company currently uses to inspire its employees to perform at an optimal level.
Explain what motivational issues you would expect in each company.
Identify what motivational techniques you would suggest that each company employ.
Examine how multiculturalism may be a factor in motivating their employees.
Provide a summary of the paper and an overview of what the reader should take away from the paper (purpose).
There should be a minimum of three separate outside sources correctly cited and referenced to support and validate your case study paper this week listed on a separate reference page.