F‌‍‍‍‌‍‍‌‌‍‍‍‌‍‍‍‍‌‍‍or this assessment, you will be demonstrating your knowledge in effective communication with patient and team members. You will have 4

different case scenarios where you will need to assist patients with administrative tasks. It is important to remember to communicate with patient

and team members effectively to ensure your tasks are completed accurately. The questions in this assessment are based on case scenarios you

are likely to come across in the den‌‍‍‍‌‍‍‌‌‍‍‍‌‍‍‍‍‌‍‍tal practice. Some of the questions require you to research and access additional resources, some have been supplied in this assessment to guide your research. Please make sure you read all the required resources before attempting the questions. Please

attempt all questions and pay attention to the word count indicators (where provided). Refer to the assessment rubric at the end of the assessment template to assist you in completing satisfactory responses‌‍‍‍‌‍‍‌‌‍‍‍‌‍‍‍‍‌‍‍