• How could the company mitigate exposure to supply chain disruptions caused by natural disasters?
This is an Operations Management course (QSO-300). Prepare a managing operations case study analysis that uses the tools and techniques that operations managers use. This case study analysis will be incorporated into a final summative analysis. Refer to the attached case study,
your independent research, and course materials to complete this case study analysis. Specifically, the following critical elements must be
addressed: 1. Generating Value A. Evaluate how the company in the case study uses operations management functions to provide products and generate value for its customers. Support your claims with examples from the case study or outside sources. B. Assess how this company
achieves a competitive advantage using operations management. Provide examples found in the case study or outside sources to support your reasoning. C. Compare and contrast service operations and manufacturing operations at the company in the case study. • How are they the same? • How do they differ?
2. Theories and Techniques A. Compare and contrast the Critical Path Method (CPM) and the Program Evaluation and Review Technique (PERT). • What types of projects at this company would favor PERT over CPM? Why? • What types of projects at this company would favor CPM over PERT? Why? B. Explain the steps used to develop a forecasting system. •
How would these steps be specifically utilized by this company? • What do you predict would be the result of implementing a forecasting system for the top-selling product line at this company? C. List the major categories of supply chain risk and associated risk reduction tactics.
• How could the company mitigate exposure to supply chain disruptions caused by natural disasters?
For example, consider the 2011 earthquake and tsunami that devastated parts of Japan. Guidelines for Submission: The format will be a Word document using a business
writing format. Submission should be double-spaced, with no more than four pages in total; this does not include the cover page and reference
page. If you use a program such as Excel to complete this assignment, copy and paste into the Word document for submission. You may also include your original document from another program as supplementary material if you believe this will strengthen your contribution. All sources should be cited according to APA Style. Please provide a PDF copy of the references used in the case analysis. Rubric: Critical elements below should be addressed in the case study analysis. Generating Value: Functions – Evaluates how the company in
the case study uses OM functions to provide products to customers and generate value both for customers and the firm. Generating Value: Competitive Advantage – Accurately assesses how the company in the case study achieves a competitive advantage using OM and provides
support. Generating Value: Compare and Contrast – Compares and contrasts service and manufacturing operations and includes how each operation provides value for its customers. Theories and Techniques: Compare and Contrast – Compares and contrasts CPM and PERTs and
explains which projects would favor each technique. Theories and Techniques: Forecasting System – Accurately describes the steps used to
develop a forecasting system and predicts the results of using a forecasting system in the context of the case study. Theories and Techniques:
Supply Chain Risk – Correctly lists the major categories of supply chain risks and associated risk-reduction tactics and explains how the company could avoid exposure to supply chain disruptions