How would you categorize the different forms of groupware or collaboration technologies?

Describe an application of blog technology within an organization. What potential
benefi ts would accrue to the individual, the community of practice, and to the organization as a whole if blogs were implemented?

. How would you categorize the different forms of groupware or collaboration technologies?

What sort of criteria would you make use of in order to determine when
and where each type would be the best means of sharing and disseminating knowledge?

How would you adopt a cost-benefi t approach to such a technology selection
decision?