How would you institute a more proactive approach to preventing knowledge loss?
. Name the major ways in which knowledge can be lost to an organization. Link
these causes to the knowledge processing cycle (see chapter 2).
What are some good
methods to deal with such knowledge loss after the fact (in a reactive fashion)?
would you institute a more proactive approach to preventing knowledge loss?
How would you assess the success of your OM systems, for example, a lessons
learned, best practice, or story database?
What sorts of tools would you use? Who
would be involved?
How would you act on the feedback you collected? What are some
ways in which you could boost the adoption rate of the content?