. What additional factors do the EFQM and inukshuk KM models introduce?

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. What additional factors do the EFQM and inukshuk KM models introduce?

. How would you go about selecting a KM model for a given organization? What are
some of the questions you would ask of the employees? Of the senior managers?
Others?

Knowledge Management Models 95
How would you justify the need for a KM model?

What is the relationship between the KM processes described in chapter 2 and the
KM models outlined in this chapter?

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