W‌‍‍‍‌‍‍‌‌‍‍‍‌‍‍‍‍‌‍‍hat have you observed at your agency that might encourag

e or discourage individuals from minority populations from using its services? (e.g., the racial, ethnic or gender makeup of staff, location, office hours or days of operations; reputation in the community, costs, marketing and public relations practices, perceived attitude towards minorities).

Reading Sources ReAbrams, L. S., & Moio, J. A. (‌‍‍‍‌‍‍‌‌‍‍‍‌‍‍‍‍‌‍‍2009). Critical race theory and the cultural competence dilemma in social work education. Journal

of Social Work Education, 45(2), 245-261. Fisher-Borne, M., Cain, J. M., & Martin, S. L. (2015). From mastery to accountability:

Cultural humility as an alternative to cultural competence. Social Work Education, 34(2), 165-181. Citations no more than 5 years old,please use Permalink for all citation‌‍‍‍‌‍‍‌‌‍‍‍‌‍‍‍‍‌‍‍s