What is Operations Management?

What is Operations Management? This is the introduction to how businesses take over from Marketing when the order is placed and get the

product back to the customer, deal with customer service issues and collect the payment. After viewing the video clips and working through the

extended reading, please respond to the discussion prompt below. You should post your initial response by the date indicated in the module

calendar. Please be sure to reference your sources in appropriate APA formatting and provide substantive evidence of any claims you make. Where appropriate, include personal anecdotes, statistics, and references to additional reading or materials. Evaluate the role IT systems such as MRP and ERP