Hazel is the operations manager of her business. Among
her responsibilities are forecasting, inventory management,
scheduling, quality assurance, and maintenance.

a. What kinds of things would likely require forecasts?

b. What inventory items does Hazel probably have? Name one
inventory decision she has to make periodically.

c. What scheduling must she do? What things might occur to
disrupt schedules and cause Hazel to reschedule?

d. How important is quality assurance to Hazel’s business? Explain.

e. What kinds of maintenance must be performed?