. Why are traditional accounting-based measures not entirely suitable for KM?
. Why are traditional accounting-based measures not entirely suitable for KM?
. What are some of the key challenges in developing a measurement strategy?
. What are the major benefits of drawbacks of quantitative, qualitative, and anecdotal
measures?
. KM metrics remains an issue, as it is often only too easy to measure the costs
of implementing KM whereas the benefits prove too elusive to measure.
Discuss this
KM issue: what are some of the methods and measures that can be used to make KM
benefits less elusive?